Terms and Conditions
**Expect our email reply confirming; availability, eligibility for trial or Final Sale only, shipping estimates, payment info within 24/48 hrs or sooner **
Check your email inbox: Quote details and # & our automated email reply are sent immediately. *not there? Check your Spam *not there either? Call us
*Reply within 2 Days of receiving quote email to guarantee items remain available for you. ** Payment arrangements are required within 2 Business Days to guarantee availability ** No longer interested? Thank you for letting us know as soon as possible in fairness to consignors and customers
**REVIEW terms, shipping estimates & payment methods BELOW **
Items are sold as-is with no guarantee or warranty on behalf of consignors. Information provided: measurements, sizes, defects & conditions do not guarantee condition, size or fit. How items are stamped vs measurements & fit can be 3 different things based on brand, model, age, condition, care/treatment and manufacture. Saddle variabilities include: tree & headplate shapes/lengths, panel materials & conditions, adjustments, etc. Need more details or info?? We are happy to answer any questions via email or phone
FINAL SALE: - NO Returns or Exchanges, All Items Sold As-Is with No Warranty or Guarantee includes the following:
*items NOT eligible for Trial *Eligible items NOT TAKEN on Trial 1st *Items NOT returned from Trial *Outside Canada.
NOT Eligible for Trial/FINAL SALE Only:
*Discounted 50% + higher *Artwork, Books, Games, DVD’s/VHS, Toys, Household items *Completed Sales & Items not taken out on trial first *Helmets & Safety Vests *outside of Canada *Tack boxes/lockers *Motorized/electrical; therapy units, clippers, fans, vacuums, heaters, etc *Topicals//Supplements
Final Sale Payment
In Person: Cash, Debit, TC Gift Card, Store Credit, Credit Cards: Visa, M/C, Amex
Absentee: Pre-Authorized Credit Card: Visa, M/C, Amex, most Visa-Debits, etransfer, Paypal
In Shop Pickup? WITHIN 30 days *After 30 days? COD by Canada Post. No address on file? items donated.
7 Day TRIAL - for suitability & fit *Return WITHIN 7 Days *No $ Difference
NOT Eligible for Trial - FINAL SALE Only:
*Discounted 50% + higher *Artwork, Books, Games, DVD’s/VHS, Toys, Household items *Completed Sales & Items not taken out on trial first *Helmets & Safety Vests *outside of Canada *Tack boxes/lockers *Motorized/electrical; therapy units, clippers, fans, vacuums, heaters, etc *Topicals//Supplements
GENERAL Trial: NOT for actual Use
SADDLE Trial: LIGHT RIDING ONLY *Saddle Trial Agreement detailing terms & care required
SHIPPING: *Customer Responsible for shipping/ins costs - both directions
*Trial STARTS day available for Pickup/Delivery attempt, NOT day picked up if different
PICK UP in Shop: *Trial starts day payment/terms processed
RETURNING Trial Items: in the SAME condition WITH tags attached *surcharge for damages &/or no tags applies
1 - BEFORE Close on the 7th Day
2 - Shipping? *Tracking # RECEIVED BEFORE CLOSE of the 7th Day
7 Day Trial PAYMENTS
1 - PREFERRED METHOD: pre-authorized Credit Card *Visa/MC/AMEX/most VisaDebits
* no charge per returned (undamaged & with tags) items * Adjusted shipping/ins estimate if applicable
2 - Paypal, etransfers, Debit *10% fee applies per returned item(s)
*Shipping/Insurance estimates: Final Amount/ NOT adjustable
SHIPPING:
* Customer’s responsibility for risk & liability, shipping costs inc recommended tracking/insurance *NOT mandatory.
* Untracked shipments are at Customer’s full risk & liability, no refund for lost or damaged shipments/items
* Estimates: manually calculated *efficiently packaged *unusual size, large & heavy items = higher estimates*
* 100% Consigned Inventory = shipping costs not covered/built into prices as per new products = No Flat Rate Shipping
* Provide postal code for estimate *Canada Post primary shipper *FedEx, Purolator, UPS & Other available upon request
HOW to Pay $$
Anytime during OPEN Hours: *Mon-Fri 10-6 *Sat 10-5 *Sun 11-4 *Closed Stat Holidays
- IN Shop: come on in!
- Absentee/Not in Person? Provide Credit Card Payment Info & Shipping Address (if required) We do not request or recommend providing credit card information over voicemail or email Call 403-719-2154 *to provide credit card info, address & review trial terms (if requested) Reach our voicemail? leave phone # & best time for us to call you back
- Etransfer - contact for additional information
- Paypal: request an invoice
Thank you for supporting The Tack Collector & our Consignors